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What is the difference between PollCat™ Surveys Lite and PollCat™ Surveys Pro?
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Lite provides an easy-to-learn interface to allow you to quickly get your survey on the web. Pro provides
a more sophisticated interface to allow you to perform more advanced functions. For example, with Pro, you can
produce multi-page surveys with conditional skip logic and manage your surveys in a folder-based
tree system.
Be sure to learn about PollCat™ Surveys Lite as many of the features of this mode are used
to provide functionality for Pro.
Learn more about Lite and Pro.
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What is the price of PollCat™ Surveys Pro?
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PollCat Surveys Lite and Pro are available free of charge! Author surveys, publish surveys,
review survey responses and reports, without hosting costs. We also offer
premium services for a nominal charge.
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What about support?
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We provide free email support. Our policy is to respond within 48 hours.
Click here to ask a question.
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What type of survey reports are available?
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With PollCat™ Surveys Lite & Pro you can do the following:
- View/Download survey summary reports (Free)
- Receive automatice E-mail notifications with your survey summary reports (Free)
- Review/Download each of the individual survey responses (Free)
- Download all of your survey data in MS Access, HTML, and XML formats (Charges Apply)
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How can I get my data?
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Your data is available for download from the Published Surveys, Enhancements Link in PollCat Lite.
After purchasing data, an email will notify you that a zip file is ready containing MS Access 97, HTML and XML renditions of your data.
The price varies per use, no matter how much data you are downloading.
We recommend you download your data after you complete your response collection activities.
You can also browse individual survey responses by clicking on the hyperlinked count
under the Completed heading on the Published Surveys page.
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How can I make my survey better looking?
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Use HTML tags. Most PollCat™ Surveys fields support standard HTML tags. Use them in your questions, answers, headers, footers, and so forth.
Here are four basic tags:
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<b>Text</b> |
Boldface Text |
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<i>Text</i> |
Italicized Text |
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<u>Text</u> |
Underlined Text |
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<IMG SRC="URL"> |
Show an image from location URL on the web |
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I've published my survey. How do I change it?
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The structure of published surveys can not be changed, only the text elements.
If you wish to change the structure of a survey, log into Pro mode, then drag
the survey (which makes a copy) from the published folder to the work in progress folder, make your changes and republish the survey.
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I'm in Pro mode, trying to edit a survey that I created in Lite Mode. I can see the first page of the survey, but I can't get at the questions. What do I do?
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Right-click on the Page icon, then choose 'Refresh'. This will refresh the page to show all the questions in the tree.
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Is there documentatation available for PollCat™ Surveys Pro?
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Documentation is available in either
Microsoft Word or
Acrobat PDF format. Note:
you may need to Right Click on the links above and use "Save Target As..." to download the
documents. We recommend you
review the documentation to utilizes the powerful features of the authoring environment.
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Why does PollCat™ Surveys Pro require MSIE 4?
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To author a survey in Pro Mode, we require that you use
Internet Explorer 4.01 or better. We selected this browser strategy to provide
a flexible and consistent authoring experience. Note that respondents can use any
browser to respond to your survey.
PollCat™ Surveys also supports authoring in Lite mode. Lite mode enables you
to author surveys very quickly in any browser.
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When I try to log into Pro Mode, my computer wants to reboot. Why?
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PollCat™ Surveys Pro utilizes ActiveX technology which
is similar to packaged software that you install from a CD.
Just as you may need to reboot after installing other software, you
may also need to reboot the first time you try to log into Pro mode.
Also, it may appear that you need to go through the same step after
rebooting - again, this is normal and is a function of the Windows operating system.
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I installed the Pollcat™ Surveys Pro software, but I can't communicate with the server. Help!
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PollCat™ Surveys Pro uses technology that is part of a normal installation of IE 4.01 or better.
If your computer's installation of IE was customized, these components may not have been installed.
You can download these components
here (approximately 6.5 megs).
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This FAQ did not answer my question. Where can I get more help?
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Click here to send a message to the PollCat™ support team.
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